Premium Building Management &
security Services
EXCELLENCE IN EVERY DETAIL
At Priority First, we deliver integrated property operations that go beyond traditional security and facility management.
We manage buildings with complete operational care - from maintenance coordination and contractor oversight to compliance, presentation and protective assurance.
With our team of building management professionals, many with elite backgrounds and experience from the UK's most prestigious properties, we provide the operational excellence and security assurance your property deserves.
From day-to-day operations to crisis response, we ensure your building runs smoothly, safely and consistently.
FOR MORE INFORMATION
Protect your business with Priority First. Get in touch with us to discover how you can safeguard your business.
WHAT IS THE 'PRIORITY FIRST PROMISE'?
At Priority First, we go beyond the traditional remit of building management - this is what we call 'The Priority First Promise'.
Rooted in our core values of Loyalty, Adaptability, Discretion, Professionalism, and a Client-Centric approach, Priority First operatives serve as trusted site and community guardians. We proactively support clients by taking ownership of tasks beyond standard security duties, assisting contractors, reporting site issues, and ensuring operations run smoothly behind the scenes.
We take full ownership of the building environment.
- We deliver warm, hospitality-aligned service.
- We maintain operational discipline and protective awareness.
- We escalate early and communicate clearly.
- We integrate FM, concierge, security and logistics into one consistent service model.
CONTACT US
FAQ
We provide building management, concierge, facilities management & coordination, construction logistics, security services, CCTV monitoring, keyholding and street patrols.
Priority First maintains high service standards through rigorous quality management systems, regular audits, and ongoing staff training. We use real-time monitoring and reporting, client feedback mechanisms, and standardised procedures to ensure consistency. Our performance is tracked through KPIs and frequent client reviews, supported by independent quality audits and a commitment to continuous improvement.
All Priority First security professionals are rigorously trained and certified. They hold full SIA licenses, undergo enhanced DBS checks, and receive industry-specific training tailored to their deployment. Our staff also complete regular refresher courses, first aid training, and health and safety qualifications. Customer service excellence is a core focus, ensuring our team is prepared for any environment, whether corporate, retail, or construction.
Priority First provides building management and security services across a wide range of industries, with particular expertise in construction sites, luxury retail, high-end residential properties, corporate offices, leisure and hospitality, educational institutions, and industrial and manufacturing sites. Our experience in the construction and premium retail sectors has allowed us to create specialised protocols tailored to the unique challenges of these environments.
Priority First operates nationwide, with a strong presence in London and beyond. Our services include local response teams, 24/7 control room monitoring, and consistent service standards across all locations. With rapid response capabilities and dedicated management teams, we deliver exceptional building management services no matter where you are in the UK.
To get started, visit the Contact page on our website or call us directly at 0203 576 5203. A member of our team will be happy to discuss your needs and provide a customised quote.
Having Priority First manage our site security has been transformative. Their team brings a level of expertise that's hard to match. The proactive solution to security issues, rather than just reactive measures, has prevented numerous potential incidents. We are really happy with Priority First and will continue to use them.
Mo and his team at Priority First were frankly outstanding in terms of their response to squatters and delicately managing and monitoring the episode. They provided a team of individuals to patrol the portfolio that was at risk of further attempts. I highly recommend them!
Mo & the team at Priority First were some of the nicest and most professional we’ve come across in the security industry. Have already recommended to 2 others who also have had positive experience.
I have worked with a few different security companies over the last 10 years, Priority First are by far the most approachable and professional security company I have had the pleasure of working with.Thank you all.
The staff at First Priority are incredibly dedicated to the task at hand. They have changed may of our security protocols and helped us with an efficiency we could only dream of before. An added bonus the staff always bring a smile to our faces.
Priority First has exceeded our expectations in every way. Their full site ownership approach means they take complete responsibility for security operations. The team's proactive solution to security issues and clear communication channels make them a reliable partner. Would highly recommend!
Thank you to the Priority First security team for their efficient and premium response to our security requirements. I would highly recommend their services to anyone looking for a trustworthy and discreet team.
